Shipping & Handling

At Fidmat24 Tech Market, we ensure your tech accessories reach you efficiently through our trusted global fulfilment network. Here's everything you need to know about our shipping process.

Order Processing

Orders are processed within 1-3 business days after payment confirmation. Orders placed during weekends or UK bank holidays are processed on the next business day.

Delivery Times by Region

United Kingdom

  • Standard Shipping: 5-10 business days
  • Express Shipping: 3-5 business days (where available)

Europe

  • Standard Shipping: 7-15 business days
  • Express Shipping: 5-10 business days (where available)

North America

  • Standard Shipping: 10-20 business days
  • Express Shipping: 7-12 business days (where available)

Rest of World

  • Standard Shipping: 15-30 business days
  • Express Shipping: 10-20 business days (where available)

Delivery times are estimates and may vary due to customs processing, carrier schedules, or peak demand periods.

Tracking Your Order

Every order includes a tracking number sent to your email within 24-48 hours of dispatch. Use the link in your shipping confirmation to monitor your delivery. Tracking information typically appears in the carrier system within 24-72 hours.

Multi-Item Orders

Orders containing multiple products may ship from different warehouse locations and arrive in separate packages. Each shipment receives its own tracking number.

International Orders

International shipments may be subject to import duties, taxes, or customs fees determined by your country's regulations. These charges are the buyer's responsibility and are not included in our pricing.

Important Notes

  • Address Accuracy: Ensure your shipping address is complete and correct. We cannot accept responsibility for delays caused by incorrect address information.
  • Peak Periods: Delivery times may extend during high-demand periods such as Black Friday, Christmas, or Chinese New Year.
  • Issues: Contact us within 48 hours for damaged items, or within 30 days if your order hasn't arrived.

For shipping questions, contact our support team with your order number.